Hermann London was extremely easy to work with. I've recommended them to family members in St. Louis as well.
- Charles B.

My agent with Hermann London was friendly, easy to work with, and very helpful. She made the whole process painless because I was always informed.
- Stephanie B.

Hermann London is the most technology savvy real estate brokerage I've had the opportunity to work with.
- Greg I.

“My agent navigated the sale of a condo unit in my development with professionalism and ease. During a time of increases complexity involved with condo sales they were a great asset.”
- Mark K.

“Our agent worked tirelessly until he found the perfect house for us. I knew they had been listening carefully when he suggested our current home. It was exactly what I had been describing”
- Mary Pat C.

“Hermann London agents are go-getter's with plenty of energy and a positive can-do attitude. Simply put, they will get it done.”
- Steve B.

“Our Hermann London Realtor has a great ability to see solutions to the problem at hand. He is also a man of character that delivers with timeliness and effectiveness”
- Bryan V.

“I hired Hermann London to sell a property that was close to foreclosure. They kept me in the loop and quickly found a buyer in a down economy.”
- Kyle K.

"Thank You for all that you have done for us! Your referrals, your guidance, your persistence, and your personal yet professional approach is greatly appreciated!"
- Scott & Ann

Training

Getting Started

We provide the steps to obtaining your real estate license in the state of Missouri. It can be a confusing process and we will be here every step of the way. We can provide guidance on where to take the test, the best ways to study, some tips on how to pass, what everything will cost, etc.

Hermann London Orientation

Meeting with the Broker, Adam Kruse is essential into integrating into the company. “I feel that as the owner and the broker, I drive the culture and passion of the company and I want the agents to feel the same way as I do about the company.” During the meeting, you learn the company basics such as: Systems and Processes, Organizing Contacts, Personal Marketing Strategies, E- News Letters, & Strategies and Goals.

Administrative Assistant Meeting

We are not the typical “Old School” company. We are very tech savy and have lots going on in the office at all times which is why meeting with our administrative assistant is important to integrate you into the company. You will deal with all administrative duties for setting up on the company networks, ordering business cards, setting up your own in house email, learning the online fax/ scan system, and order the necessary business materials.

Weekly Training

Realtor Training Every Wednesday there are training meetings in the office to go over various areas of business in the company that are beneficial to the agents, such as:

New Listings, Recent Sales, CMA’s, Contract Writing, Process of making a deal successful, Property Showing Standards, and Do’s & Dont’s of the industry.

Marketing Mondays

Mondays in the office are when the agents get a chance to really show off their style. They have the chance to demonstrate their personal way of doing business, while we provide an outline of the most beneficial way of doing so in the areas of: Organization and Communication, Goal Setting, Negotiations, Client and Potential Buyer Presentations, Online Marketing, and Networking.

Tools

Besides in-office training, Hermann London wants to provide tools that allow our agents to be the most successful that they can be.

Robust Lead/ Contact Management Program

Web based system that allows our agents to manage their contacts, allows emailing from agents to clients and also put personal information in about their clients to keep relationships strong. It’s a hybrid between a listingbook and home buyer scouting report type of system. We have one of the most top notch property search functionalities in St. Louis.

Online Presence Sheet

Thorough and comprehensive list of websites that are beneficial to the generation of business for our agents. We will help you cut through the clutter and make the most efficient use of your time by making sure you show up on the most effective websites.

MLS and Commercial Information Exchange

You will use the MLS and the CIE to search for properties of all types in St. Louis and surrounding counties. While most Real Estate companies have access to one or the other, we have access to both. This will also help you when going on a listing presentation for a commercial type of listing to let them know you will really be able to get the word out about their property where Realtors and buyers are looking.

Custom Listing Domain Solution

In House Custom Web listing service for creating custom web pages for listings. You can see an example at www.2303Marconi.com, for less than half the cost of other listing domain solutions from third parties, we have created our own robust system that will allow you to brand yourself and your property.

Agent Domain

We create a personal Bio for each agent to allow for networking and generating business and also each agent is encouraged to write blog entries for our HermannLondon.com blog site.

Company Provided, Agent Branded Newsletter

An email newsletter generated in the Hermann London Office that our agents can personalize and send to their clients or potential clients to keep up their networking and contacts. We have had great success using this system to keep in touch with old clients and stay in front of new ones.

Systems

Checklists of Processing a Deal

We provide the best and most efficient systems of processing your closing. There are hundreds of steps and thousands of details that go into making each deal go from meeting the client to collecting your check, we have broken down each step into these checklists that give you the confidence you are getting everything done properly to make sure your client is serviced in the best way possible.

33 Touch Programs

We provide you with a program that allows you to keep a consistent flow of communication with your sphere of influence throughout the year. We allocate numerous touches of contact with your influence to assist you in keeping a close client agent relationship. The "33 touch" program comes from a famous book about how to be successful in Real Estate, we believe in it, and want to help you be as successful as possible.

"Butterscotch" profit sharing program

A program within the office that is unique from other big time companies that demand a full profit off of referral fee’s , where as we allow the referral fee’s to be spread amongst the companies active agents as a profit sharing program. We generate leads from so many sources that we give the different sources names. When a lead is generated through our website it is deemed a "Butterscotch" lead, and when this deal closes, a portion of the commission (that most companies would keep as a referral fee) is spread amongst the other active agents in the office. We have the criteria set up very clearly so if you want more information about this program please contact us directly.

24 Hour Call Capture System

If you are already a Realtor you know what this is, but for potential agents out there, this is a system that allows people driving by your listing to see a sign that says "Free 24-Hour Recorded Message about this house" Typically potential buyers are more willing to call a sign like this than call a Realtor directly. This along with our custom listing domain solutions allows us to stay "green" and not have to place hundreds of printed flyers in the front yard. The main difference about the call capture system we use, and the ones that other Realtors use, is simply that our company provides this free of charge to our agents.

Google Ranking

Google Home Search We are ranked online for most keywords with national companies that are nationwide, while we are a local company in St. Louis. By now you have likely read in several places that we aim to be the most web and tech savvy company in St. Louis. One of the main reasons that we have found success in todays market is our ability to show up in the search results when people are searching for things related to Real Estate and St. Louis. On the streets we may not have thousands of agents and thousands of listings, but online we show up in google right along with the biggest companies in St. Louis, and often in front
of them.

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